Refunds & Order Issues

As we deal with perishable food items, we do not accept returns. However, if your order is incorrect or does not meet our quality standards, we are committed to making it right.

Return Process

• 1.
  Photo Documentation

  Take a clear photo of the meal and the receipt if there is a quality issue or incorrect item.

• 2.
  Contact Support

  Email our support team or call the shop within 1 hour of receiving your delivery.

• 3.
  Verification

  Our team will quickly review your claim against our kitchen logs and dispatch records.

• 4.
  Resolution

  We will issue a full refund to your original payment method or provide a voucher for a replacement meal.